Submit a Service Request

Do You Have an Issue or Something that You Need to Tell Us About?

Street light out? Trees covering up a stop sign? We want to hear from you. If you are having issues in the City of Garden City, please fill out and submit the form below. Thank you for taking the time to submit this request! We will promptly reply with an answer and work on resolving the issue in a timely manner.

Please select the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.

Parks & Recreation

  1. Park Issues
    Please give a thorough description of your issue or request.
  2. Rentals
    Please give a thorough description of your issue or request.
  3. Senior Center Information
    Please give a thorough description of your issue or request.
  4. Senior Center Concerns
    Please give a thorough description of your issue or request.
  5. Sports and Recreation
    Please give a thorough description of your issue or request.
  6. Vandalism
    Please give a thorough description of your issue or request.
  7. Other...
    Please give a thorough description of your issue or request.

Public Works - Public Right-of-Way

  1. Dead Animals
    Please give a thorough description of your request or issue.
  2. Ditch Maintenance
    Please give a thorough description of your request or issue.
  3. Grass Cutting
    Please give a thorough description of your request or issue.
  4. Tire Dumping
    Please give a thorough description of your request or issue.
  5. Tree Trimming
    Please give a thorough description of your request or issue.
  6. Other...
    Please give a thorough description of your request or issue.

Public Works - Stormwater and Drainage

  1. Driveway Damage
    Please give a thorough description of your issue.
  2. Flooding
    Please give a thorough description of your issue.
  3. Illicit Discharge
    Please give a thorough description of your issue.
  4. Other...
    Please give a thorough description of your issue.

Public Works - Street Maintenace

  1. Potholes
    Please give a thorough description of your issue.
  2. Dead Animals
    Please give a thorough description of your issue.
  3. Lighting
    Please give a thorough description of your issue.
  4. Repaving
    Please give a thorough description of your issue.
  5. Striping
    Please give a thorough description of your request or issue.
  6. Sweeping
    Please give a thorough description of your request or issue.
  7. Signs - Street Signs
    Please give a thorough description of your request or issue.
  8. Other...
    Please give a thorough description of your request or issue.

Water Operations

  1. Low Pressure
    Please give a thorough description of your request or issue.
  2. Sewer blockage
    Please give a thorough description of your request or issue.
  3. Water cut on/cut off service
    Please give a thorough description of your request or issue. Possible answer(s) to your issue:
    • Why can't I get my deposit back when I discontinue water service?
      Because the Billing Department has to follow several procedures such as reading your meter again, etc. to ensure that your final bill is correct before we can refund your deposit.
  4. Water Leak
    Please give a thorough description of your request or issue.
  5. Other...
    Please give a thorough description of your request or issue.

Website

Website Issue
If you notice an issue with the website or cannot find any information that you are looking for please contact us. Please give a thorough description of your request or issue.